Our Story

AccessGP was established in 2025 with a simple aim: to make it easier for people to access experienced UK GPs and straightforward private healthcare when they need it.

Since opening to patients, AccessGP has continued to develop as a GP-led independent healthcare service. Alongside online GP consultations, we have expanded the ways we can support patients, developed our clinical services and built a growing library of GP-written health information.

This page records some of the milestones that have shaped AccessGP so far — and will continue to grow as we do.

Building AccessGP

AccessGP has grown carefully since its launch in 2025.

What began with private online GP consultations has developed to include services such as private blood testing, medical imaging referrals, physiotherapy and our GP-led Skin Clinic.

At the same time, we have continued to invest in the information available to patients. The AccessGP Knowledge Base contains GP-written guides covering symptoms, health conditions, investigations, medicines and common questions that arise in everyday primary care.

Our aim is to make private healthcare easier to navigate: whether that means speaking to a GP, arranging an investigation, understanding a treatment or simply finding reliable information about a health concern.

Feedback about private GP appointments

Many patients tell us they value being able to speak to a GP at a convenient time, especially when they need prompt advice or are struggling to arrange an appointment elsewhere.

Our consultations are designed to be clear, focused and clinically appropriate. Where we can help, we will explain the options available. Where a concern needs urgent, in-person, specialist or NHS follow-up, we will say so clearly.

Book an online GP appointment conveniently.

Built around patients and clinical care

AccessGP remains a clinician-led independent healthcare service.

Our online GP consultations are provided by GMC-registered UK doctors, and AccessGP is registered with the Care Quality Commission as an independent healthcare provider.

Patient feedback also continues to help shape the service. You can read reviews from AccessGP patients and learn about their experiences of using AccessGP.

As AccessGP develops, the principles behind the service remain the same: accessible medical care, responsible clinical practice, useful health information and clear routes to further investigation or treatment when appropriate.

Our approach to patient care

Every AccessGP consultation is guided by the same principles to provide safe and effective care:

• listen carefully
• give clear advice
• stay within safe clinical boundaries and guidance
• explain when further assessment is needed
• provide practical next steps
• communicate in a professional and supportive way

As an online GP service, there are some situations where remote care is not suitable. In those cases, we will advise patients to seek urgent care, in-person assessment, or follow-up with their NHS GP or specialist team.