The way people see a GP has changed dramatically. In 2025, around one in three GP appointments in England takes place remotely, by video or by phone, as more patients choose convenience without compromising quality.
At AccessGP, we have seen more people choosing online consultations for the ease and flexibility they offer. Patients tell us they value being able to speak to a GP from home or work, often on the same day, without long waits or travel.
Here is what to expect from a digital GP appointment and how to make it work best for you.
Why Digital Consultations Are Here to Stay
The technology that became essential during the pandemic is now part of everyday healthcare. Secure video platforms, electronic prescribing, and encrypted health records mean remote care can be safe, efficient and personal.
Over 30% of GP consultations are now digital or telephone based (NHS Digital 2025).
Digital GP appointments benefit both patients and clinicians:
- Accessibility: No travel or waiting rooms.
- Flexibility: Early morning, lunchtime or evening slots fit around busy lives.
- Continuity: Many patients can follow up with the same GP remotely.
For straightforward or follow-up concerns, remote consultations are now the preferred first step for many patients. With the advent of technology and improvements in access and speed, even complex situations can be approached with a digital consultation whilst maintaining safety.
What Happens in an Online GP Consultation
- Book securely through the AccessGP website at a convenient time.
- Complete a short pre-consultation form outlining your symptoms and medical history.
- Join the call by video or phone. Your GP reviews your notes, asks questions and, where appropriate, assesses visible symptoms.
- Agree a plan: You will receive clear medical advice, treatment or next steps.
- Prescriptions and letters: Sent electronically to your chosen pharmacy or inbox.
- Follow-up: Blood tests, imaging, or specialist referrals arranged the same day if clinically required.
AccessGP consultations typically last 20 minutes, around twice the national average, so you have time to discuss everything that matters.
How to Get the Most from Your Appointment
- Find a quiet, well-lit space with a reliable connection.
- Have your medication list ready, including doses and recent changes.
- Describe your symptoms clearly, including when they started and what affects them.
- Upload photos for skin or wound issues if possible.
- Note key points and follow-up advice.
- Ask questions. Your GP wants you to leave feeling confident and informed.
These simple steps make remote consultations smoother and help your GP provide safe, accurate advice.
When Digital Care Works Best and When It Doesn’t
Remote GP appointments are ideal for:
- Mild or ongoing issues such as coughs, skin concerns, UTIs, sleep or digestive symptoms
- Repeat prescriptions or medication reviews
- Mental health check-ins
- Blood test discussions and preventive health reviews
They are not appropriate for emergencies such as chest pain, severe breathlessness, heavy bleeding or sudden weakness. In these cases, call 999 or go to A&E.
The AccessGP Approach
We believe digital healthcare should feel as personal and thorough as an in-clinic visit. Every AccessGP appointment is led by a skilled UK trained, GMC-registered doctor, supported by secure prescribing and same-day access to diagnostics and referrals.
Our mission is simple: to make expert GP care available whenever and wherever you need it.
Book a Same-Day Online GP Appointment
Skip the waiting room and speak to an experienced GP today.
Book securely at AccessGP.co.uk. Safe, confidential and on your schedule.
Key sources: NHS Digital (2025) Appointments in General Practice Statistics; Health Foundation (2025) Trends in Digital Consultations in Primary Care; Royal College of General Practitioners (2025) Remote Consulting Good Practice Guidance; The Guardian (2025) One Third of GP Appointments Now Online or by Phone.