If you have a medical emergency you should contact 999 or go to A&E

A medical emergency includes things like:

  • chest pain
  • severe or sudden breathing difficulties
  • suspected stroke or seizure
  • bleeding heavily

⚠️ Seek urgent medical help if you have fever, back or flank pain, vomiting or feel generally unwell.
These may be signs of a more serious infection requiring in-person assessment.

If you develop emergency symptoms whilst waiting for your appointment, please call 999 or attend your closest A&E.

When to speak to a GP

Mild urinary symptoms sometimes improve on their own, but you should speak to a GP if:

  • Your symptoms haven’t improved after a couple of days
  • You experience pain or burning when you pass urine
  • You have blood in your urine (for heavy bleeding, seek urgent help)
  • You’re getting recurrent UTIs or feel unwell
  • If you’re pregnant or have kidney problems, speak to a GP early as UTIs can become more serious.

What is a urinary tract infection (UTI)?

A urinary tract infection, or UTI, is an infection in any part of your urinary system. This includes the bladder, urethra, ureters, and kidneys. Most day to day UTIs affect the bladder and urethra, which is why you may hear the term cystitis or lower UTI.

UTIs are one of the most common reasons people contact a GP. With AccessGP you can book an online GP appointment for UTI symptoms and speak to an experienced doctor from home, without sitting on hold or waiting weeks to be seen.

How a UTI develops

Most UTIs are caused by bacteria that normally live in the bowel. These bacteria can travel from the skin around the back passage to the opening of the urethra and then move upwards into the bladder. Once inside the bladder, they can stick to the bladder wall, multiply, and cause inflammation and irritation.

Your body has natural defences that usually wash bacteria out when you pass urine. A UTI happens when more bacteria enter the urinary tract than your body can clear, or when the bladder does not empty fully.

Who gets UTIs and why

UTIs are very common, especially in women. The urethra in women is shorter and sits closer to the back passage, which makes it easier for bacteria to travel into the bladder. Men can also get UTIs, particularly if they have prostate problems or issues with bladder emptying.

UTIs are more likely if you:

  • Do not drink enough fluid or often delay going to the toilet
  • Are sexually active
  • Have gone through the menopause and have vaginal dryness
  • Are pregnant
  • Use a urinary catheter or have had recent urinary procedures
  • Have diabetes or another condition that affects the immune system

What a UTI feels like

Symptoms vary from person to person. A mild infection can still be very uncomfortable. Typical symptoms include:

  • A burning or stinging feeling when you pass urine
  • Needing to pass urine more often than usual
  • Feeling an urgent need to pass urine even when there is not much there
  • Pain or discomfort low down in the tummy or back
  • Cloudy, dark, or strong smelling urine
  • Occasionally, seeing blood in the urine

In older adults, UTIs can sometimes present with more general symptoms such as confusion, feeling unwell, or a sudden change in usual behaviour.

Common treatments for UTIs

Treatment depends on your symptoms, your medical history, and whether this is a one off infection or part of a pattern. During a GP consultation your doctor will discuss safe and effective options with you.

Antibiotics when appropriate

Many mild UTIs improve on their own, but antibiotics are sometimes needed. Your GP will only prescribe them if they are clinically appropriate and safe for you. Common antibiotics for uncomplicated urinary infections include:

  • Nitrofurantoin
  • Trimethoprim
  • Pivmecillinam

The GP will choose the most suitable option based on your symptoms, allergies, kidney health, and any medicines you already take.

Symptom relief and self care

Even with a mild infection, symptoms can be uncomfortable. Helpful options often include:

  • Drinking regularly to help flush through the bladder
  • Using simple pain relief such as paracetamol or ibuprofen if appropriate
  • Avoiding caffeine, alcohol, and acidic drinks until symptoms settle

Support for recurrent UTIs

If you experience repeated infections, a GP may explore:

  • Simple lifestyle prevention strategies
  • Vaginal oestrogen treatments for post-menopausal women
  • Test referrals if the pattern suggests a structural or underlying cause
  • Further tailored treatment with your usual GP or a specialist if needed

AccessGP provides online UTI treatment through same day private GP appointments. If you were searching for UTI treatment online, an online GP for UTI, or a private doctor appointment near me, our team can help you understand the safest and most appropriate treatment for your situation.

How AccessGP can support you

At AccessGP, your consultation is with an experienced GP who will listen to your symptoms, ask about your medical history, and decide whether you need tests, self care, or a prescription.

Our online doctor service for UTIs can:

  • Offer same day or next day video and phone appointments
  • Arrange urine testing where appropriate
  • Prescribe antibiotics when they are needed and safe for you
  • Review recurrent UTIs and create a personalised prevention plan
  • Share information with your usual GP if you would like us to

Many people use AccessGP when they need a convenient private GP near them but still want careful, GP-led decision making rather than quick, anonymous prescribing.

Practical steps that may help prevent UTIs

Simple habits can reduce the risk of UTIs for some people. These tips are general guidance and may not be suitable for everyone, particularly if you have a complex medical history.

  • Drink enough fluid so that your urine is a pale straw colour, unless you have been advised to limit fluids by a doctor
  • Try not to hold on to urine for long periods and take time to empty your bladder fully
  • Wipe from front to back after using the toilet to reduce the chance of moving bacteria towards the urethra
  • Urinate soon after sex rather than waiting a long time
  • Avoid perfumed sprays, douches, or harsh soaps around the genital area
  • If you have recurrent UTIs, speak to a GP before starting over the counter products or supplements

These tips do not replace a medical consultation. If your symptoms are new, getting worse, or keep coming back, it is important to speak to a GP for individual advice and treatment.

Book your UTI appointment

Book your appointment securely.
Same-day, evening, and weekend consultations available.

Why choose AccessGP?

✅  Doctor-led: All consultations are with experienced UK GPs.

✅  Flexible: Evening and weekend appointments available.

✅  Connected Care: Follow-up options and test referrals when needed.

Private GP appointments available across England.

FAQs on online UTI GP appointments

Can I get antibiotics for a UTI online?

Yes. After a GP consultation, if clinically appropriate, your doctor can issue a private prescription electronically.

Will I need a urine test?

In most cases, mild UTIs can be managed based on symptoms. Your GP may recommend a urine test if symptoms persist or recur. If you are experiencing recurrent UTI’s or infections, speak to a GP or consider our Health Screening options.

How quickly can I get treatment?

Same day in most areas — appointments are available 7 days a week. We are able to issue treatments securely using our digital-pharmacy partners.

Why can’t I just have a prescription without consultation?

At AccessGP, we prioritise your safety and high-quality clinical care.
A short consultation allows our doctors to confirm the right treatment for you.
This helps prevent complications, side effects or antibiotic resistance — while making sure you get the best outcome for your health.

❓See our general AccessGP FAQ’s here.

Book your appointment today.