Symptoms of eczema and dermatitis

Symptoms can vary depending on the type and severity but commonly include:

  • Dry, itchy skin
  • Red or inflamed patches
  • Cracked or sore skin
  • Thickened skin in long standing cases
  • Oozing or crusting during flare ups
  • Sleep disturbance due to itching

Eczema often affects the hands, face, neck, inside elbows, behind knees, and wrists.

Common types of eczema and causes

This is the most common form and is linked to a weakened skin barrier and immune sensitivity. It often runs in families and is associated with asthma or hay fever.

Triggered by direct contact with an irritant or allergen, such as soaps, detergents, nickel, or certain cosmetics.

Affects oily areas such as the scalp, face, and chest and may be associated with dandruff.

Common triggers include:

  • Soaps, shampoos, and cleaning products
  • Cold weather or dry air
  • Stress
  • Skin infections
  • Allergens

How a GP assesses eczema

A GP will usually diagnose eczema based on appearance and history. During an assessment, they may ask about:

  • Age of onset and duration
  • Areas affected
  • Known triggers
  • Family history of eczema or allergies
  • Current skincare and treatments
  • Impact on daily life or sleep

Remote assessment using photographs is often suitable.

Most people with eczema do not need investigations.

Patch testing or blood tests may be considered if allergic contact dermatitis or an underlying condition is suspected.

Good skincare is the foundation of eczema management:

  • Use emollients regularly, even when skin is clear
  • Avoid fragranced soaps and bubble baths
  • Use soap substitutes or gentle cleansers
  • Apply moisturisers at least twice daily
  • Keep nails short to reduce skin damage from scratching
  • Wear loose fitting cotton clothing

Consistency is key, even when symptoms improve.

Seek urgent medical advice if:

  • Skin becomes rapidly red, painful, or swollen
  • There are signs of infection such as oozing, crusting, or fever
  • Eczema suddenly worsens and you feel unwell

Depending on severity, a GP may suggest:

  • Topical steroid creams or ointments
  • Non steroid anti inflammatory creams
  • Antihistamines for itch in selected cases
  • Treatment for secondary skin infection

Correct strength, duration, and application are important to ensure safety and effectiveness.


Further Reading and Hub Links

Visit our Dermatology, Skin and Allergies Health hub or browse more health topics in the AccessGP Knowledge Base.

If you are struggling with eczema or ongoing skin irritation, our GPs can assess your symptoms and discuss appropriate treatment options.

Last reviewed by Dr Zamiel Hussain, GMC registered GP
Updated: 18 December 2025