Symptoms of scalp problems

Common scalp symptoms include:

  • White or yellow flakes on the scalp or shoulders
  • Itching or irritation
  • Red or inflamed patches of skin
  • Greasy or dry scaling
  • Soreness or tightness of the scalp

Symptoms may worsen during stress, cold weather, or illness.

Seek urgent medical advice if you develop:
  • Rapidly spreading redness or swelling of the scalp
  • Severe pain, oozing, or crusting
  • Fever or feeling generally unwell
  • Sudden hair loss associated with scalp pain or redness

Common causes of dandruff and scalp conditions

Simple dandruff causes dry or flaky skin without significant redness or inflammation. It is common and not contagious.

Seborrhoeic dermatitis is a more inflamed form of dandruff. It is linked to skin sensitivity and overgrowth of natural yeast on the skin. It may affect the scalp, eyebrows, sides of the nose, ears, and chest.

Scalp symptoms may also be caused by:

  • Scalp psoriasis
  • Fungal infections
  • Contact dermatitis from hair products
  • Very dry skin

Correct diagnosis is important, as treatments differ.

How a GP assesses scalp problems

A GP will usually assess scalp problems based on history and appearance. They may ask about:

  • Duration and pattern of symptoms
  • Presence of redness beyond the hairline
  • Other skin involvement elsewhere on the body
  • Hair loss or broken hairs
  • Treatments already tried

Photographs are often sufficient for remote assessment.

Most people with dandruff or seborrhoeic dermatitis do not need investigations.

Tests may be considered if fungal infection or another condition is suspected, or if symptoms are not responding to treatment.

Self care plays a key role in managing scalp conditions:

  • Use medicated anti dandruff shampoos as directed
  • Leave shampoo on the scalp for several minutes before rinsing
  • Avoid scratching the scalp
  • Use gentle, fragrance free hair products
  • Manage stress where possible

Improvement may take several weeks with consistent use.

Depending on symptoms, a GP may recommend:

  • Medicated shampoos containing antifungal ingredients
  • Short courses of topical treatments to reduce inflammation
  • Treatment for underlying scalp psoriasis or infection if present

Treatment is tailored to symptom severity and response..


Further Reading and Hub Links

Visit our Dermatology, Skin and Allergies Health hub or browse more health topics in the AccessGP Knowledge Base.

If you are experiencing persistent dandruff, itching, or scalp irritation, our GPs can assess your symptoms and advise on appropriate management.

Last reviewed by Dr Zamiel Hussain, GMC registered GP
Updated: 19 December 2025