
Eczema and dermatitis
Eczema and dermatitis are terms used to describe inflamed, itchy, and irritated skin. They are very common conditions and can affect people of all ages. While eczema is not contagious, it can be long lasting and may flare up at certain times.
This page explains the symptoms, causes, self care measures, and when to seek GP advice for eczema and dermatitis.
These articles are intended as educational sources, not diagnostic nor taking place of a proper medical assessment. If you need help with skin concerns, please book an appointment. We also offer specialist GP dermatology input at the Skin Clinic.
Symptoms of eczema and dermatitis
Symptoms can vary depending on the type and severity but commonly include:
- Dry, itchy skin
- Red or inflamed patches
- Cracked or sore skin
- Thickened skin in long standing cases
- Oozing or crusting during flare ups
- Sleep disturbance due to itching
Eczema often affects the hands, face, neck, inside elbows, behind knees, and wrists.
Common types of eczema and causes
Atopic eczema
This is the most common form and is linked to a weakened skin barrier and immune sensitivity. It often runs in families and is associated with asthma or hay fever.
Contact dermatitis
Triggered by direct contact with an irritant or allergen, such as soaps, detergents, nickel, or certain cosmetics.
Seborrhoeic dermatitis
Affects oily areas such as the scalp, face, and chest and may be associated with dandruff.
Common triggers include:
- Soaps, shampoos, and cleaning products
- Cold weather or dry air
- Stress
- Skin infections
- Allergens
How a GP assesses eczema
A GP will usually diagnose eczema based on appearance and history. During an assessment, they may ask about:
- Age of onset and duration
- Areas affected
- Known triggers
- Family history of eczema or allergies
- Current skincare and treatments
- Impact on daily life or sleep
Remote assessment using photographs is often suitable.
Investigations
Most people with eczema do not need investigations.
Patch testing or blood tests may be considered if allergic contact dermatitis or an underlying condition is suspected.
Self care and lifestyle measures
Good skincare is the foundation of eczema management:
- Use emollients regularly, even when skin is clear
- Avoid fragranced soaps and bubble baths
- Use soap substitutes or gentle cleansers
- Apply moisturisers at least twice daily
- Keep nails short to reduce skin damage from scratching
- Wear loose fitting cotton clothing
Consistency is key, even when symptoms improve.
When to seek urgent medical advice
Seek urgent medical advice if:
- Skin becomes rapidly red, painful, or swollen
- There are signs of infection such as oozing, crusting, or fever
- Eczema suddenly worsens and you feel unwell
Medical treatments a GP may recommend
Depending on severity, a GP may suggest:
- Topical steroid creams or ointments
- Non steroid anti inflammatory creams
- Antihistamines for itch in selected cases
- Treatment for secondary skin infection
Correct strength, duration, and application are important to ensure safety and effectiveness.

When to seek GP review
You should consider a GP appointment if:
- Eczema is not improving with regular emollients
- Flares are frequent or severe
- Skin is painful, infected, or cracking
- Symptoms are affecting sleep or quality of life
- You need advice on prescription treatments
Early review can help prevent complications and improve control.

Further Reading and Hub Links
Visit our Dermatology, Skin and Allergies Health hub or browse more health topics in the AccessGP Knowledge Base.
If you are struggling with eczema or ongoing skin irritation, our GPs can assess your symptoms and discuss appropriate treatment options.
Last reviewed by Dr Zamiel Hussain, GMC registered GP
Updated: 18 December 2025
