Privacy Policy for AccessGP

At AccessGP, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal information in line with UK data protection laws, including the General Data Protection Regulation (GDPR).

Information We Collect

  • Name, date of birth, contact details
  • Medical history and clinical notes
  • Payment and billing details
  • Usage data from our website and services

How We Use Your Data

  • To deliver high-quality GP consultations and healthcare services
  • To communicate securely with you about appointments, results, and treatment
  • To comply with legal or regulatory obligations
  • To facilitate referrals you have requested i.e. to a specialist or laboratory testing partners. We never share your data without your explicit consent, unless required by law.
  • For internal record-keeping, analytics, and improving our services
  • All data is stored on secure, encrypted servers.
  • Only authorised personnel (clinicians/admin staff) can access records

Your Rights

You have the right to:

  • Access and request a copy of your data
  • Correct inaccuracies
  • Request deletion or restriction of your data
  • Object to certain data processing

How We Protect Your Data

We use secure servers, encrypted systems, and strict access protocols to ensure your data is handled with care and confidentiality.

Contact Us

For any privacy-related questions, please email: hello@accessgp.co.uk